Privacy Policy

Last updated: January 9, 2026

Wobely, Inc. (“Wobely,” “we,” “our,” or “us”) provides an AI-powered engagement intelligence platform that helps creators understand and manage their online audiences. We respect your privacy and are committed to protecting it through this Privacy Policy.

1. Information We Collect

We collect and process the following categories of personal information:

  • User-Provided Information: Information you provide when creating an account or contacting us, such as your name, email address, and connected social media accounts.

  • Platform-Sourced Data: Engagement data retrieved from third-party platforms you connect to Wobely via official APIs, which may include comments, messages, mentions, content metadata, and limited profile information, depending on the platform and permissions granted (e.g., Meta, YouTube, TikTok, X).

  • Usage Data: Interaction logs, feature usage, diagnostics, and system events related to your use of the Service.

  • Technical Data: IP address, browser type, device information, cookies, and similar technologies used for security, analytics, and functionality.

We do not sell personal information.

2. How We Collect Information

We collect information when you:

  • Sign up for Wobely and connect your social media accounts.

  • Connect third-party social media accounts through authorized OAuth flows

  • Interact with our services, dashboard, and features.

  • Provide input manually (e.g., submitting feedback or support requests).

We also collect information from third-party APIs strictly in accordance with their terms and your explicit authorization.

3. Use of Information

We use collected information to:

  • Provide core Wobely services, including comment/message aggregation, insights, prioritization, and AI-powered suggestions.

  • Support moderation workflows and improve audience understanding.

  • Personalize your experience and improve our services.

  • Ensure compliance with partner API terms and applicable laws.

  • Detect, prevent, and respond to security incidents.

Wobely does not autonomously post or send messages on your behalf without user action or review.

3.1 AI & Machine Learning Processing

Wobely uses artificial intelligence and machine learning technologies to assist users with organizing, prioritizing, summarizing, and responding to engagement across supported platforms.

Wobely uses paid, enterprise-grade AI APIs provided by third-party vendors under contractual terms that restrict the use of customer data solely to providing the requested service. Data submitted to these AI services is not used to train, fine-tune, or improve generalized AI models, and is not retained beyond what is necessary to deliver the service.

Wobely does not use consumer-facing AI products or public AI services (such as publicly available chat interfaces) to process customer data. All AI processing is performed using secured APIs subject to commercial data protection commitments.

Segregation of Google API Data:

Data obtained via Google APIs (including YouTube Data APIs) is subject to additional safeguards. Such data is never sent to third-party AI services. Any AI-based processing of Google API data, if enabled, is performed exclusively using Google-provided AI services (e.g., Gemini) within Google’s ecosystem.

4. Third-Party Providers

We rely on trusted third-party infrastructure and processors including, but not limited to:

  • Google / YouTube (YouTube Data API v3) Used to access YouTube channel data, videos, comments, and comment-related metadata for connected YouTube accounts, based on user authorization. More information on how we handle this data can be found in Section 9.1. Google Privacy Policy: https://policies.google.com/privacy

We also use additional third-party service providers for infrastructure hosting, authentication, data storage, analytics, and AI-powered features. These providers are contractually restricted to processing data only as instructed by Wobely and in compliance with applicable privacy and security requirements.

Where Wobely uses AI service providers, such providers act solely as data processors and are contractually restricted from using customer data for training, model improvement, or any purpose other than providing the requested AI functionality. These restrictions apply regardless of whether the data is personal or platform-sourced.

5. Data Retention & Deletion

We retain data only as long as necessary to deliver and improve Wobely’s services or as required by law. You may:

  • Disconnect any social media account at any time.

  • Request full deletion of your account and associated data by contacting us at calvin@wobely.com.

We will comply promptly, subject to lawful retention obligations.

6. Security

We implement industry-standard technical and organizational measures to protect data, including encryption, access controls, and secure infrastructure.

While we strive to protect your information, no system can be guaranteed 100% secure.

7. Your Rights

If you’re a California resident, you have rights under the California Consumer Privacy Act (CCPA/CPRA), including:

  • The right to know what data we collect and how we use it.

  • The right to request deletion.

  • The right to opt out of data sale (we do not sell data).

  • The right to non-discrimination for exercising your rights.

To exercise your rights, email us at calvin@wobely.com.

8. International Data Transfers

If you use Wobely from outside the U.S., note that your information will be processed and stored in the United States. By using our service, you consent to this transfer.

9. API Partner Compliance

We adhere to the data handling and privacy requirements of our integration partners, including Meta, YouTube, TikTok, and X. Our access to their APIs is limited by their terms of service and user permissions.

9.1 YouTube Integration

Data We Collect from YouTube

When you connect a YouTube account, Wobely may collect:

  • Channel information (such as channel ID, name, and avatar)

  • Videos and associated metadata

  • Comments on your videos

  • Limited comment author information as provided by the YouTube Data API

  • OAuth access and refresh tokens (stored in encrypted form)

How We Use YouTube Data

We use YouTube data solely to:

  • Display and organize your YouTube comments within Wobely

  • Enable you to reply to comments through the YouTube Data API

  • Sync and manage content for engagement and moderation purposes

We do not use YouTube data for advertising, profiling unrelated to your use of the Service, or resale.

Sharing, Transfer, and Disclosure of Google User Data

Wobely applies strict data segregation controls to Google user data obtained via Google APIs, including the YouTube Data API. We do not send Google user data (including YouTube data) to third-party large language models (LLMs) or external AI services.

Any AI-based analysis, summarization, moderation, or prioritization of Google user data is performed, if at all, exclusively using Google-provided AI services (such as Gemini) and remains entirely within Google’s ecosystem.

Google user data is not:

  • Used to train or improve generalized AI models

  • Shared with consumer-facing AI products

  • Disclosed to third parties for advertising, profiling, or resale

Google user data may be shared only with trusted infrastructure and service providers strictly necessary to operate Wobely (such as cloud hosting, databases, and authentication services). These providers are contractually bound to:

  • Process data solely on Wobely’s instructions

  • Maintain confidentiality and security

  • Comply with applicable privacy and data protection requirements

Data Storage & Security

  • YouTube data is stored securely in our database

  • Data is encrypted at rest

  • OAuth tokens are encrypted using industry-standard encryption practices

Data Deletion & Revocation

  • You may disconnect your YouTube account at any time

  • Upon disconnection, OAuth tokens are immediately revoked

  • All associated YouTube data is deleted within 30 days, unless legally required to retain it

YouTube API Services

  • Wobely uses the YouTube Data API v3.

  • You can learn more about Google’s data practices here: https://policies.google.com/privacy

Where platform-specific policies impose stricter data handling requirements (such as Google’s API Services User Data Policy), Wobely applies those requirements in addition to this Privacy Policy.

10. Contact Us

For any privacy-related questions or requests, please contact:

Wobely, Inc.

Email: calvin@wobely.com